BeamerLights Shipping Policy

Last updated: 7/13/2025 7:42PM EST

1 – Overview

This Shipping Policy explains how and when we ship your orders from BeamerLights LLC (“we,” “us,” “our”) and what to expect once they leave our facility. By placing an order, you agree to the terms below as well as our [Terms of Service].

2 – Order Processing Times

• In-stock items: Processed within 1–3 business days (Monday–Friday, excluding U.S. holidays).

• Pre-orders / back-orders: Processing time begins once inventory is received; estimated ship-by dates appear on the product page.

• Unexpected stockouts: Very rarely, high-volume spikes or simultaneous checkouts may temporarily oversell an item. If this occurs we’ll email you within 2 business days with the option to (a) wait for restock and receive an additional gift, (b) choose an alternative item, or (c) receive a full refund.

• During peak seasons, processing may take an extra day or two; we’ll post notices at checkout when this occurs.

3 – Shipping Costs & Free-Shipping Threshold

• Live shipping rates are calculated at checkout based on weight, destination, and service level.

• Free U.S. shipping on orders $50 USD and up (Standard service).

• Promotional shipping offers are applied automatically and cannot be combined with other discounts unless stated.

4 – Order Tracking

You will receive a shipment-confirmation email with a tracking number once your package leaves our warehouse. Please allow up to 48 hours for the tracking link to activate.

5 – International Duties, Taxes & Customs

• Prices at checkout do not include duties, VAT, or import fees.

• The recipient is responsible for all customs charges, brokerage fees, and local taxes.

• Customs processing may delay delivery beyond the estimates in Section 3.

6 – Risk of Loss & Damaged Packages

• Title and risk of loss pass to you when the package is handed to the carrier.

• If your order arrives damaged, contact us within 7 days of delivery with photos of the packaging and product so we can file a carrier claim or arrange a replacement.

7 – Address Accuracy & Undeliverable Packages

• Please double-check your shipping address before submitting your order; we cannot reroute packages once in transit.

• Orders returned to us as undeliverable incur re-shipping costs, even if the original order qualified for free shipping.

8 – Delivery Delays Beyond Our Control

We are not liable for delays caused by weather, carrier backlogs, customs holds, or other circumstances beyond our control. Delivery timelines provided are estimates, not guarantees.

9 – Split Shipments

To get items to you as quickly as possible, we may ship an order in multiple packages at no additional cost. Tracking numbers for each parcel will be emailed individually.

10 – Holiday Shipping Cut-offs

Order early. Holiday cut-off dates are posted on our website each year; orders placed after those dates may arrive after the holiday.

11 – Policy Changes

We may update this Shipping Policy at any time. Changes apply to orders placed after the “Last updated” date.

12 – Questions?

Email us anytime at support@beamerlights.com and we’ll be happy to help.